Legal

Your privacy matters.

WP Studio is committed to protecting your data. This policy explains what we collect, how we use it, and your rights under GDPR, CCPA, and other regulations.

Effective date: Questions? Contact us
Privacy Policy

Information We Collect

We only collect what we need to provide WP Studio — and we’re transparent about why.

Account data

Your name, email address, and password when you create or manage an account.

Usage data

Pages visited and features used so we can understand how the product performs.

Billing data

Processed securely by Stripe. We never store your card details.

AI prompts & generated content

Prompts you submit and the content our AI generates, used to improve results and train safely.

Why we process it

  • Contractual necessity — to create and maintain your account, process payments, and deliver generated content.
  • Legitimate interests — to secure the service, prevent fraud, and improve core features.
  • Consent — where required, for optional communications or enhanced analytics.

How We Use Information

Your data powers a better WP Studio — and nothing else. Here’s exactly how we use it, and how long we keep it.

Provide & improve service

We use account and usage data to operate WP Studio, fix bugs, and continuously refine the tools you depend on.

Retention: Account lifetime plus 12 months, then anonymized.

Personalize AI outputs

Tailor suggestions, templates, and responses based on your project patterns and preferences.

Retention: Raw prompts: 30 days rolling. Derived preferences: up to 24 months.

Send product updates (opt-out)

Occasional emails about new features, security updates, and practical tips. You can unsubscribe at any time.

Retention: Until you withdraw consent; deletion within 30 days.

Prevent abuse

Monitor for fraud, spam, and terms violations to keep WP Studio safe for everyone.

Retention: Security logs: up to 6 months, then deleted.

Comply with legal obligations

Keep necessary records for tax, accounting, and regulatory compliance (e.g., GDPR).

Retention: Up to 7 years as required by law.

Your privacy

Cookies & Tracking

We use a small number of cookies to keep WP Studio secure, remember your preferences, and understand how our site is used. Here’s what each type does and how you can control them.

Essential cookies

These cookies are required for core functionality like authentication and security. They cannot be disabled.

  • Authentication
  • Session
  • Security

Functional cookies

These cookies remember choices you make to improve your experience, such as language or region preferences.

  • Preferences
  • Localization
  • UI state

Analytics cookies

We use PostHog and GA4 to understand how visitors interact with WP Studio, helping us improve performance and content.

  • PostHog
  • GA4
  • Usage insights

Managing cookie preferences

You can control cookies through your browser settings at any time. Use the guides below to adjust permissions, clear site data, or block specific categories. Essential cookies will always remain active to keep the site secure.

  • Chrome — Settings → Privacy & Security
  • Safari — Preferences → Privacy
  • Firefox — Options → Privacy & Security
  • Edge — Settings → Cookies & Site Permissions

Data Sharing

How we share your information

We never sell your personal data. We only share information with trusted service providers that help WP Studio run smoothly — and only when necessary to deliver our AI WordPress builder to you.

Hosting & Infrastructure

Amazon Web Services (AWS) hosts our platform and stores basic technical data such as IP addresses, error logs, and session metadata.

DPA signed

Product Analytics

We use privacy-respecting analytics to understand feature usage, improve the AI builder experience, and fix crashes faster.

Anonymized where possible

Payment Processor

Subscription payments are handled by a PCI-DSS compliant payment processor. We never store full card numbers on our servers.

PCI-DSS compliant

Email Service

We use an email delivery provider for transactional messages, receipts, product updates, and optional newsletter campaigns.

Data Processing Agreement

No sale of personal data

WP Studio does not sell, rent, or trade your personal information. If you have privacy questions, visit our contact page or email privacy@wpstudio.ai.

Data Processing Agreements

Every third-party processor below has signed a Data Processing Agreement that meets GDPR and CCPA requirements. These agreements limit how providers may use your data and require appropriate technical and organizational safeguards.

  • AWS — hosting, infrastructure, and uptime monitoring
  • Analytics provider — product analytics, crash reporting, and usage trends
  • Payment processor — subscription billing, invoicing, and fraud prevention
  • Email service — transactional emails, newsletters, and support replies
Privacy Policy

Your Rights

You have control over your personal information. Under applicable data protection laws, you may exercise the following rights regarding the data we hold about you.

  • Right to Access

    Request a copy of the personal data we hold about you.

  • Right to Rectification

    Ask us to correct inaccurate or incomplete personal data.

  • Right to Erasure

    Request the deletion of your personal data, subject to legal obligations.

  • Right to Portability

    Receive your data in a structured, machine-readable format.

  • Right to Object

    Object to processing based on legitimate interests or direct marketing.

  • Right to Restriction

    Limit the way we process your data under certain circumstances.

Exercise your rights

To make a request or ask a question about how we handle your data, email our privacy team.

privacy@wpstudio.com
Privacy contact

Questions about your data?

If you have concerns, reach out — we respond within 30 days. Our dedicated data protection team is here to help you understand how your information is used and exercise your rights.

Contact our team Email the DPO

Data Protection Officer

dpo@wpstudio.ai

We aim to reply within 30 days.